CMA Training Programme

Over the years CMA has written, rewritten, adapted and added to our training programme, culminating in achieving Money Advice Service accreditation at 'Advice Level' for our generalist debt adviser course.

Training has always been at the heart of CMA’s services with the aim of taking individuals with little or no experience of supporting clients with debt problems, to a place where they have a good understanding of the processes involved in unlocking debt issues. Our training helps individuals gain an in-depth knowledge of the tools available to be a Debt Adviser, to help them find sustainable solutions for each presenting situation and to support each client with budgeting education, in order to help them remain debt free, giving them real hope for the future.

CMA’s debt advice training dovetails nicely into the skilled and specialist areas of training provided by Wiseradviser, ensuring that each Debt Adviser can continue to grow and enhance their skills and knowledge at a pace they are comfortable with and in areas relevant to the sorts of situations they encounter on a regular basis.

CMA Connect centres allow individuals to operate as Money Mentors, offering budgeting support, collecting and collating the client's financial information  and referring the regulated debt advice to CMA's team of Hub Debt Advisers.

CMA’s team of trainers based all over the UK, have visited numerous locations, delivered hundreds of training days and taken thousands of trainees through the different courses. They have had the enormous satisfaction of seeing them make a real difference in people’s lives once trained, to give advice / support within their local CMA centres.

Generalist Debt Adviser Training (Level 3 Award)

For those wanting to advise within a centre environment, completing accredited training covering everything required to become a Generalist Debt Adviser. PLEASE NOTE: in the UK, your organisation must usually have FCA authorisation before you can practice as a debt adviser.

Insolvency Training

For those wanting to know more about the main insolvency options available in England & Wales. A full training day covering Debt Relief Orders, Bankruptcy and Individual Voluntary Arrangements, exploring the advantages and disadvantages of each.

Budget Coach Training

Budget Coach training, is for those wanting to support people how to work within a budget and sustain a lifestyle whilst living within their means. We also have "Managing Your Money" workbooks available for use, when helping those needing individual support.

Connect Money Mentor Training

Connect Money Mentor training is only for those working in CMA Connect or CMA Integration centres. The training covers everything required to be able to support clients with budgeting, whilst accessing regulated debt advice from CMA Hub. 

For current availability of all training days please see our Book Training page.

Hosting Training Days

If you would like to host a CMA training day, we will always do our best to meet your requirements and provide training at your venue. 

In order to get the most out of a training day, we usually prefer to have a group of 8 or more trainees attending. However if you have less than 8 people, we may well be able to arrange training depending on various factors which we will discuss with you. Our training days are usually advertised on our website where bookings can be made from other CMA centres / organisations helping to make up the number of trainees attending, if required to make the day run.

If you would like to arrange in-house training please complete the CMA Training Booking Form and email it to [email protected]

If you would like to discuss your requirements before completing the booking form, or have a general enquiry about CMA training please email us at [email protected]


“In 2014 I became debt free. I cannot thank Community Money Advice enough for their help and now I have completed the training courses and am a debt adviser with my own clients.”