Terms and Conditions & Privacy Policy

CMA is committed to protecting and respecting your privacy and complies with the requirements of the General Data Protection Regulation ("GDPR"). Our privacy policy is set out for you here and tells you about the practices we follow to look after your personal data. It sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by completing our ‘contact us’ forms on our site. This includes information provided at the time of requesting information or ordering our goods or services. We may also ask you for information when you provide feedback to us about our site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

IP addresses and cookies

Were we are able to, we may collect information about your computer, including your IP address, operating system and browser type, for system administration purposes and in order to analyse visits made to our site. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Other sites which may be accessed from our site (and over which we have no control) may use cookies too. For more information about cookies, please click here.

Security of your personal data

Where we have given you (or when you have chosen) a password which enables you to access certain restricted parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

The transmission of information via the internet should not be assumed to be totally secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. However, once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use your personal data

We may use information held about you in the following ways;

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service to you.

Disclosure of your personal data

We will not share your information with any other organisation.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Cookie

Name

Purpose

Session cookie

SESS<...>

When required, cookies beginning with 'SESS' are used to track an individual's persistent status, such as whether they are logged in.

Google analytics

_utma
_utmb
_utmc
_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

JavaScript

has_js

We use this cookie to track which browsers are capable of processing JavaScript. JavaScript is a scripting language which provides enhanced interactivity and visual effects.

Cookie acceptance

cookied-agreed-en

This cookie is used to record if a user has accepted the use of cookies on this website.

CMA recognises the importance of making its web services available to a wide audience. This website complies with the Disability Discrimination Act 1995, details of which can be found on the Directgov website. This website also complies with level Double-A of the Web Content Accessibility Guidelines v1.0, details of which can be found on the W3C website.

Accessible features of the website include:

PDF files downloaded from the website may require the installation of a free document reader from Adobe, called Adobe Acrobat reader. If required, please download Acrobat Reader here.

If you have any problems accessing the website in any way, please contact us.

  1. Scalable fonts to enlarge text throughout the website. For instructions on increasing either the text size or the zoom level, please refer to your browser's Help files.
  2. Support for a wide variety of modern devices and assistive technologies, including systems which do not use pointing devices.
  3. Equivalent content regardless of your browser's capabilities. This website may take advantage of modern technologies available within your browser, but it will never rely upon them to present content.